![]() ![]() Maryanne Wolf on how reading shapes our brainsĬal Newport on the problems with the way we work “Beyond the ‘Matrix’ Theory of the Mind” by Ezra Klein Some thoughts on how humans think, how economies grow and why the technologies we think will help so often hurt. And special thanks to Isaac Jones and Kristina Samulewski. The executive producer of New York Times Opinion Audio is Annie-Rose Strasser. Our production team is Annie Galvin, Jeff Geld, Roge Karma and Kristin Lin. Fact-checking by Michelle Harris, Mary Marge Locker and Kate Sinclair. This episode of “The Ezra Klein Show” was produced by Emefa Agawu. Thoughts? Guest suggestions? Email us at can find transcripts (posted midday) and more episodes of “The Ezra Klein Show” at /ezra-klein-podcast, and you can find Ezra on Twitter Book recommendations from all our guests are listed at. Listen to this podcast in New York Times Audio, our new iOS app for news subscribers. “Mandate for Leadership” (chapter 3), edited by Paul Dans and Steven Groves It’s an argument that anyone who cares about government in the 21st century needs to take seriously. But Pahlka’s new book - “Recoding America: Why Government Is Failing in the Digital Age and How We Can Do Better” - puts forward a deeper theory of why government services are so awful, how policy implementation so often goes awry and what it would take to fix those systems so that government could better live up to its promises. government is often terrible at delivering even basic services. It has become a common refrain that the U.S. Gavin Newsom in 2020 to help fix California’s unemployment insurance system as it buckled under the weight of the Covid response. She was part of the effort to rescue in 2013 and was tapped by Gov. Over the course of her career, Pahlka has become obsessed with an area of policy that is too often ignored by policymakers: implementation. Pahlka served as deputy chief technology officer in the Obama White House, and she’s the founder and a former executive director of Code for America, a nonprofit that works to enhance government digital services. My pitch for this episode is simple: Jennifer Pahlka has written one of the best policy books I’ve ever read.
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